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The Communications Division is responsible for receiving and processing all calls for public safety assistance for the DeSoto County Sheriff’s Office, the Arcadia Police Department and DeSoto County Public Safety Department.  

Currently there are twelve (12) 911 Telecommunicators and four (4) Telecommunicator Shift Supervisors.  The Telecommunicators are here twenty-four hours a day, seven days a week, 365 days a year to help ensure the safety of our citizens as well as our first responders.

All DeSoto County Sheriff's Office 911 Public Safety Telecommunicators are state certified by the Department of Health-Bureau of Emergency Medical Oversight. To accomplish this task Telecommunicators must attend, successfully complete a 240 hour academy and pass a State of Florida prescribed written examination. 

The citizens of DeSoto County can feel confident knowing any calls for service will be addressed in a prompt, professional and courteous manner. 

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